Use of social media in Library services: A case study of Universities in West Bengal

Abstract

The goal of the present study is to provide standard and upto date services and conditions to researchers in order to improve their research productivity. This study will encourage University libraries to improve their services and to provide education to staffs in order to effectively support research activities. This is a case study approach based on the survey research method. Systematic evaluations have been carried out to understand the two parameters: (i) to know the social media based library services available in the University libraries and (ii) to know the need of the researchers of Physical Science department. Major findings revealed a lot of useful information and these were interpreted meaningfully. This study has thus proposed several social media based library services that can be introduced to the research scholars through the University library.